SUPPORT & RESOURCES

Reinstalling or Installing StudyMate Author to a Second Computer


Older versions of StudyMate are no longer available for purchase. You can read about the new version, StudyMate Campus.

However, we continue to support registered users of older versions. If you are a registered user of StudyMate Author and would like to obtain a second activation password so that you can reinstall on your computer or user the software on a second computer (for example, a home computer), please fill out and submit the form below. We will confirm you original purchase and email you a new Activation Password immediately.

If the automated system below indicates that your original Product ID is not in the database, or that you have exceeded your reinstallation requests, we will confirm the original purchase and email the new Activation Password within 3 business days.

All fields are required. Use a valid email address to receive your password. No provided information is resold to third parties. Read our Privacy Statement.

Request for Second StudyMate Author Activation Password

What name did you use to register the software?

Email address:

Institution name:

Enter your original Product ID# for StudyMate Author:

Note: If you no longer have the original registration information, you can find the Product ID number by going to Help > About StudyMate Author. (Sorry, we cannot provide you a second activation password if you cannot provide us the original Product ID#.)

Download and install StudyMate Author to the second computer. A new Product ID# will appear on the screen. Enter that here:

Primary Learning System:

By selecting this checkbox, I indicate that the new installation of StudyMate Author is for my personal use and that both copies of the software will never be run simultaneously. I agree to abide by the StudyMate Author software license.

Please indicate the reason you are requesting a second Activation Password:
I want to use StudyMate Author on both a home computer and a work computer
I want to install StudyMate Author on a travel computer that only I will use
I want to reinstall StudyMate Author (e.g., upgraded computer, reformatted hard drive)
Other (please specify)

Only press Request one time. If you do not press the Request button we will not receive your information. A confirmation screen will appear.