Products

Accessibility

LockDown Browser & Respondus Monitor Accessibility

This document overviews the accessibility features within LockDown Browser and its companion product, Respondus Monitor. LockDown Browser is a client application installed to a computing device. Respondus Monitor is a web-based service that enhances the LockDown Browser product. For LockDown Browser, accessibility issues focus on the browser itself, whereas accessibility features with Respondus Monitor center on the "startup sequence" screens that appear prior to the start of an exam and the interaction with a web camera.

LockDown Browser

The Mac and the iPad version of LockDown Browser works with VoiceOver (the standard screen reader that comes with the Mac OS and iOS) and requires no additional effort by the user.

The Windows version of LockDown Browser allows a student to use some screen reader programs, such as JAWS and Windows-Eyes. Zoom Text is compatible in regards to increasing the text size, but the reader is not currently compatible. As of LockDown Browser 2.0.1.07 for Windows, accessibility is enabled for all users.

It's important to recognize that LockDown Browser is simply a browser used to take exams within a Learning Management System. The Learning Management System itself is responsible for making its tools and content accessible.

Respondus Monitor

When an exam requires the use of Respondus Monitor, LockDown Browser will access the Respondus Monitor web application prior to the start of an exam. It's important to note that from an end-user's standpoint (and hence, from an accessibility standpoint), the technology behind LockDown Browser and Respondus Monitor are the same. Respondus Monitor simply inserts a few HTML pages along the way (called the "Startup Sequence"). In the Startup Sequence, the student performs a webcam check and other options as determined by the instructor. The Startup Sequence web pages are HTML and are supportive of assistive technologies compatible with web browsers, including input, magnification and screen reader technologies.

The Voluntary Product Accessibility Template provided below is intended to assist contracting and compliance officials in making preliminary assessments regarding the accessibility support of LockDown Browser and Respondus Monitor. This document is not intended to be a certification of compliance, but rather, a starting point for determining accessibility compliance.

Voluntary Product Accessibility Template

Date: February 2017
Product Name: LockDown Browser and Respondus Monitor
Vendor Company Name: Respondus, Inc.
Vendor Contact: info@respondus.com


Summary Table: Voluntary Product Accessibility Template

Criteria Level of Support & Supporting Features Remarks & Explanations

Section 1194.21 Software Applications and Operating Systems

See below  

Section 1194.22 Web-based Internet Information and Applications

See below  

Section 1194.23 Telecommunications Products

See below  

Section 1194.24 Video and Multi-media Products

See below  

Section 1194.25 Self-Contained, Closed Products

N/A This section is not applicable

Section 1194.26 Desktop and Portable Computers

N/A This section is not applicable

Section 1194.31 Functional Performance Criteria

See below  

Section 1194.41 Information, Documentation and Support

See below  



Section 1194.21 Software Applications and Operating Systems - Detail

Criteria Level of Support & Supporting Features Remarks and explanations

(a) When software is designed to run on a system that has a keyboard, product functions shall be executable from a keyboard where the function itself or the result of performing a function can be discerned textually.

Supports with exceptions Limited keyboard access during the Respondus Monitor Startup Sequence.

(b) Applications shall not disrupt or disable activated features of other products that are identified as accessibility features, where those features are developed and documented according to industry standards. Applications also shall not disrupt or disable activated features of any operating system that are identified as accessibility features where the application programming interface for those accessibility features has been documented by the manufacturer of the operating system and is available to the product developer.

Supports LockDown Browser does not disrupt or disable activated features of other products that are identified as accessibility features.

(c) A well-defined on-screen indication of the current focus shall be provided that moves among interactive interface elements as the input focus changes. The focus shall be programmatically exposed so that Assistive Technology can track focus and focus changes.

Supports The focus is programmatically exposed to assistive technologies. (Note that all HTML pages and screen content are handled by the LMS.)

(d) Sufficient information about a user interface element including the identity, operation and state of the element shall be available to Assistive Technology. When an image represents a program element, the information conveyed by the image must also be available in text.

Supports The identity, operation and state of elements are available to assistive technologies. (Note that the LMS handles all functions related to the delivery of exams and screen content.)

(e) When bitmap images are used to identify controls, status indicators, or other programmatic elements, the meaning assigned to those images shall be consistent throughout an application's performance.

Supports Images and graphics have alt text.(Note that the LMS handles all functions related to the delivery of exams and screen content.)

(f) Textual information shall be provided through operating system functions for displaying text. The minimum information that shall be made available is text content, text input caret location, and text attributes.

Supports Textual information is available for text content, text input, caret location and text attributes. (Note that the LMS handles all functions related to the delivery of exams and screen content.)

(g) Applications shall not override user selected contrast and color selections and other individual display attributes.

Supports Product does not override user contrast and color settings. (Note that the LMS handles all functions related to the delivery of exams and screen content.)

(h) When animation is displayed, the information shall be displayable in at least one non-animated presentation mode at the option of the user.

Not applicable No animations are present in the Product. (Note that the LMS handles all functions related to the delivery of exams and screen content.)

(i) Color coding shall not be used as the only means of conveying information, indicating an action, prompting a response, or distinguishing a visual element.

Not applicable No color coding is present in the Product. (Note that the LMS handles all functions related to the delivery of exams and screen content.)

(j) When a product permits a user to adjust color and contrast settings, a variety of color selections capable of producing a range of contrast levels shall be provided.

Not applicable The Product does not have a color or contrast settings feature. (Note that the LMS handles all functions related to the delivery of exams and screen content.)

(k) Software shall not use flashing or blinking text, objects, or other elements having a flash or blink frequency greater than 2 Hz and lower than 55 Hz.

Not applicable Product does not have any flashing or blinking text or objects. (Note that the LMS handles all functions related to the delivery of exams and screen content.)

(l) When electronic forms are used, the form shall allow people using Assistive Technology to access the information, field elements, and functionality required for completion and submission of the form, including all directions and cues.

Supports Forms are accessible to Assistive Technologies. (Note that the LMS handles all functions related to the delivery of exams and screen content.)



Section 1194.22 Web-based Intranet and Internet information and Applications - Detail

Criteria Level of Support & Supporting Features Remarks and explanations

(a) A text equivalent for every non-text element shall be provided (e.g., via "alt", "longdesc", or in element content).

Supports with exceptions Non-text elements are accessible to Assistive Technologies. The exception in the Instructor Dashboard Video Review is that some graphics are missing alt text. (Note that the LMS handles all functions related to the delivery of exams and screen content.)

(b) Equivalent alternatives for any multimedia presentation shall be synchronized with the presentation.

Not applicable No multimedia presentations are present in the Product. (Note that the LMS handles all functions related to the delivery of exams.)

(c) Web pages shall be designed so that all information conveyed with color is also available without color, for example from context or markup.

Not applicable The Product does not convey any information by using color. (Note that the LMS handles all functions related to the delivery of exams and screen content.)

(d) Documents shall be organized so they are readable without requiring an associated style sheet.

Not applicable No online documents are present in the Product application. (Note that the LMS handles all functions related to the delivery of exams and screen content.)

(e) Redundant text links shall be provided for each active region of a server-side image map.

Not applicable No redundant text links are present in the Product. (Note that the LMS handles all functions related to the delivery of exams and screen content.)

(f) Client-side image maps shall be provided instead of server-side image maps except where the regions cannot be defined with an available geometric shape.

Not applicable No client side image maps are present in the Product. (Note that the LMS handles all functions related to the delivery of exams and screen content.)

(g) Row and column headers shall be identified for data tables.

Not applicable No data tables are present in the Product. (Note that the LMS handles all functions related to the delivery of exams and screen content.)

(h) Markup shall be used to associate data cells and header cells for data tables that have two or more logical levels of row or column headers.

Not applicable No data tables are present in the Product. (Note that the LMS handles all functions related to the delivery of exams and screen content.)

(i) Frames shall be titled with text that facilitates frame identification and navigation

Not applicable No frames are present in the Product. (Note that the LMS handles all functions related to the delivery of exams and screen content.)

(j) Pages shall be designed to avoid causing the screen to flicker with a frequency greater than 2 Hz and lower than 55 Hz.

Not applicable No screen flicker is present in the Product. (Note that the LMS handles all functions related to the delivery of exams and screen content.)

(k) A text-only page, with equivalent information or functionality, shall be provided to make a web site comply with the provisions of this part, when compliance cannot be accomplished in any other way. The content of the text-only page shall be updated whenever the primary page changes.

Not applicable Compliance has been accomplished within the Product negating the need for a text only equivalent.

(l) When pages utilize scripting languages to display content, or to create interface elements, the information provided by the script shall be identified with functional text that can be read by Assistive Technology.

Not applicable No scripting is utilized to create interface elements or provide functional text. (Note that the LMS handles all functions related to the delivery of exams and screen content.)

(m) When a web page requires that an applet, plug-in or other application be present on the client system to interpret page content, the page must provide a link to a plug-in or applet that complies with 1194.21(a) through (l).

Not applicable No applets or plug-ins are present in the Product. (Note that the LMS handles all functions related to the delivery of exams and screen content.)

(n) When electronic forms are designed to be completed on-line, the form shall allow people using Assistive Technology to access the information, field elements, and functionality required for completion and submission of the form, including all directions and cues.

Supports Electronic forms are accessible to Assistive Technologies.

(o) A method shall be provided that permits users to skip repetitive navigation links.

Supports Skip Navigation is present and functional within Product.

(p) When a timed response is required, the user shall be alerted and given sufficient time to indicate more time is required.

Not applicable No timed responses are present in the Product.


Section 1194.24 Video and Multi-media Products – Detail

Criteria Level of Support & Supporting Features Remarks and explanations

(a) All analog television displays 13 inches and larger, and computer equipment that includes analog television receiver or display circuitry, shall be equipped with caption decoder circuitry which appropriately receives, decodes, and displays closed captions from broadcast, cable, videotape, and DVD signals. As soon as practicable, but not later than July 1, 2002, widescreen digital television (DTV) displays measuring at least 7.8 inches vertically, DTV sets with conventional displays measuring at least 13 inches vertically, and stand-alone DTV tuners, whether or not they are marketed with display screens, and computer equipment that includes DTV receiver or display circuitry, shall be equipped with caption decoder circuitry which appropriately receives, decodes, and displays closed captions from broadcast, cable, videotape, and DVD signals.

Not applicable The Product is not a Telecommunications Product.

(b) Television tuners, including tuner cards for use in computers, shall be equipped with secondary audio program playback circuitry.

Not applicable  

(c) All training and informational video and multimedia productions which support the agency's mission, regardless of format, that contain speech or other audio information necessary for the comprehension of the content, shall be open or closed captioned.

Supports Multiple formats for training materials are available; videos can be closed-captioned upon request

(d) All training and informational video and multimedia productions which support the agency's mission, regardless of format, that contain visual information necessary for the comprehension of the content, shall be audio described.

Supports Multiple formats for training materials are available; videos can be closed-captioned upon request

(e) Display or presentation of alternate text presentation or audio descriptions shall be user-selectable unless permanent.

Not applicable The Product is not a Telecommunications Product.



Section 1194.25 Self-Contained, Closed Products


The Product is not a self-contained or closed Product and Section 1194.25 does not apply.



Section 1194.26 Desktop and Portable Computers


The Product is not a desktop or portable computer and Section 1194.26 does not apply.



Section 1194.31 Functional Performance Criteria – Detail

Criteria Level of Support & Supporting Features Remarks and explanations

(a) At least one mode of operation and information retrieval that does not require user vision shall be provided, or support for Assistive Technology used by people who are blind or visually impaired shall be provided.

Supports The Product supports assistive technologies for people who are blind or visually impaired.

(b) At least one mode of operation and information retrieval that does not require visual acuity greater than 20/70 shall be provided in audio and enlarged print output working together or independently, or support for Assistive Technology used by people who are visually impaired shall be provided.

Supports The Product supports assistive technologies for people who are blind or visually impaired.

(c) At least one mode of operation and information retrieval that does not require user hearing shall be provided, or support for Assistive Technology used by people who are deaf or hard of hearing shall be provided

Not applicable There is no auditory information in the Product.

(d) Where audio information is important for the use of a product, at least one mode of operation and information retrieval shall be provided in an enhanced auditory fashion, or support for assistive hearing devices shall be provided.

Not applicable This Product does not utilize audio information.

(e) At least one mode of operation and information retrieval that does not require user speech shall be provided, or support for Assistive Technology used by people with disabilities shall be provided.

Not applicable The Product does not require user speech.

(f) At least one mode of operation and information retrieval that does not require fine motor control or simultaneous actions and that is operable with limited reach and strength shall be provided.

Supports The Product supports keyboard only navigation and switch technologies.



Section 1194.41 Information, Documentation and Support – Detail

Criteria Level of Support & Supporting Features Remarks and explanations

(a) Product support documentation provided to end-users shall be made available in alternate formats upon request, at no additional charge

Supports Support documentation will be made available in alternate formats upon request.

(b) End-users shall have access to a description of the accessibility and compatibility features of products in alternate formats or alternate methods upon request, at no additional charge.

Supports Accessibility features of the Product will be made available in alternate formats upon request.

(c) Support services for products shall accommodate the communication needs of end-users with disabilities.

Supports Support services can accommodate the needs of end-users with disabilities.