Respondus Patch

The Respondus patch is only intended for those who already installed Respondus 4.0 (to upgrade from Respondus 3.5 download the full install of Respondus 4.0). You do not have to apply earlier patches before applying the Respondus patch.

In addition, all patches are immediately incorporated into the full installation programs that are available from this website, so it's not necessary to apply a patch if you have downloaded and installed the latest installation program from this website.

A detailed list of the issues related to this patch appears at the bottom of this page.

The quickest and easiest way to download and apply the patch is to start Respondus 4.0, go to the "Help" menu, select "Check for Update," and then click "Get Update."

If you prefer, though, you may also download the appropriate version of the patch from the links below. Once the patch is downloaded, double-click the file to run a short unzip process that replaces the original Respond.exe file.

Download Respondus Patch - Single-User Version

Download Respondus Patch - Campus-wide Version


The Respondus patch includes these features:

All Learning Management System "Personalities"

  • Campus-wide licenses: Preconfigured Server Settings updates before each publish/retrieval attempt
  • Campus-wide licenses: automatic license renewal feature when PSS is used
  • DOCX import, improved support for non-Latin character sets (Arabic, Cyrillic, etc.)
  • Fix for "parameter is invalid" error in Open File task
  • Fix for crash in Exam Wizard

Blackboard Learn Personality

  • Updated authentication support for 9.1 SP 14 and 15 / 201404
  • Retrieval, fixes for Retrieve Reports and Download Data
  • Support for Espanol (UNAV2) language pack


The patch also includes all fixes and enhancements from previous Respondus 4.0 patches, including:

All Learning Management System "Personalities"

  • Check for Update will now also display "hotfixes" that may apply to only specific users or a single learning management system
  • Publishing, images without valid ALT tags now sent with ALT tag of "Image" instead of the file name

Blackboard Learn Personality

  • Publishing, support for new settings in SP 12+ including significant digits
  • Retrieve Reports, support for Item Analysis in SP 14+

Canvas Personality

  • Updated support for servers with browser-based Single-Sign-On authentication

Desire2Learn Personality

  • Retrieval fix where some images were not being downloaded properly

IMS QTI Personality

  • Import, improved compatibility with Sakai's exported XML

Moodle Personality

  • Improved support for servers using self-signed SSL certificates
  • Moodle server downloads page: click here