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Privacy Center


About General Data Protection Regulation (GDPR) and Privacy Shield

The General Data Protection Regulation (GDPR) is a European Union data protection law that became effective on May 25, 2018. Its purpose is to harmonize data protection laws across the European Economic Area, give people in the EEA enhanced rights to their data, and require businesses to meet certain technical and organizational controls around their collection and processing of personal information.

Respondus has aligned itself with this effort, as described below.

Respondus' commitment to privacy and data security

Respondus remains committed to protecting our customers' privacy and data security. As part of that commitment, we updated our Privacy Policy, effective May 25, 2018, for all customers globally. These changes provide:

Respondus, Inc. complies with the EU-U.S. Privacy Shield Framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information transferred from the European Union to the United States. Respondus, Inc., has certified to the Department of Commerce that it adheres to the Privacy Shield Principles. If there is any conflict between the terms in this privacy policy and the Privacy Shield Principles, the Privacy Shield Principles shall govern. To learn more about the Privacy Shield program, and to view our certification, please visit the Privacy Shield Website.

With respect to personal data received or transferred pursuant to the Privacy Shield frameworks, Respondus, Inc. is subject to the regulatory enforcement powers of the U.S. Federal Trade Commission (for issues pertaining to Privacy Shield).

Under certain conditions, more fully described on the Privacy Shield Website, you may invoke binding arbitration when other dispute resolution procedures have been exhausted.

If you have a related question or concern, please contact us at privacy@respondus.com

In compliance with the Privacy Shield Principles, Respondus, Inc. commits to resolve complaints about our collection or use of your personal information. EU individuals with inquiries or complaints regarding our Privacy Shield policy should first contac Respondus, Inc. at: privacy@respondus.com

Respondus, Inc. has further committed to refer unresolved Privacy Shield complaints to JAMS, an alternative dispute resolution provider located in the United States. If you do not receive timely acknowledgment of your complaint from us, or if we have not addressed your complaint to your satisfaction, please visit the JAMS website for more information or to file a complaint. The services of JAMS are provided at no cost to you.

 

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